Contact Us

We're here to help! Get in touch with our friendly Canadian support team.

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

Get in Touch

Email Support

support@betsmartcanada.com

Get help with your account or technical issues

Phone Support

1-800-BETMART (1-800-238-6278)

Available Monday to Friday, 9 AM - 9 PM EST

Mailing Address

123 Gaming Street, Toronto, ON M5V 3A8

For official correspondence and legal matters

Support Hours

Monday - Sunday, 9 AM - 11 PM EST

Live chat and email support available

Support Hours
Monday - Friday:9:00 AM - 9:00 PM EST
Saturday - Sunday:10:00 AM - 8:00 PM EST
Live Chat:24/7 Available

Quick Response: Most inquiries are answered within 2-4 hours during business hours.

Frequently Asked Questions

How do I create an account?

Simply click the 'Join Today' button and follow the registration process. You'll need to provide basic information and confirm you're 18 or older.

Are the games really free?

Yes! All games on BetSmart Canada are completely free to play. No real money is involved, and no real prizes can be won.

What devices can I use?

Our platform works on desktop computers, tablets, and mobile phones. We support all modern browsers including Chrome, Firefox, Safari, and Edge.

How do I report a technical issue?

You can report technical issues through our contact form, email, or live chat. Please include details about your device and browser for faster resolution.

Need Immediate Help?

If you're experiencing issues with responsible gaming or need immediate support, please contact our priority support line or reach out to professional help services mentioned in our Responsible Gaming section.